Responsible Gaming

Gaming Should Be Entertainment

At PokiesSurf, we believe gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it carries risks and should only be enjoyed responsibly with money you can afford to lose.

If you find yourself gambling more than intended or experiencing negative consequences from your gambling, please seek help immediately.

Age Verification

In Australia, you must be at least 18 years of age to gamble legally. By accessing PokiesSurf, you confirm that you are 18 years of age or older and meet all legal requirements to participate in gambling activities in your jurisdiction.

We take underage gambling very seriously. If you believe a minor has accessed gambling services, please contact us or report it to the relevant authorities.

Warning Signs of Problem Gambling

Do any of the following apply to you? If so, you may be developing a gambling problem:

• Chasing losses by gambling more to win back money you've lost
• Lying to friends or family about the time or money spent gambling
• Gambling with money intended for essential expenses (rent, bills, groceries)
• Feeling anxious or irritable when trying to reduce or stop gambling
• Gambling as a way to escape problems or relieve stress
• Needing to gamble with increasing amounts of money to feel the same excitement
• Losing interest in hobbies, work, or relationships due to gambling
• Borrowing money or going into debt to fund gambling
• Hiding gambling activity or gambling accounts from loved ones
• Unable to stick to a budget or time limit when gambling

If you recognise any of these signs in yourself, professional support is available and effective treatment exists.

Self-Help Tools & Limits

Many online casinos, including reputable Australian operators, offer built-in tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the maximum amount you're prepared to lose over a set period
• Session Time Limits: Set automatic reminders or cut-offs for how long you play in one session
• Reality Checks: Enable pop-up notifications at regular intervals to remind you how long you've been playing and how much you've wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms for a period you choose

We encourage you to use these tools proactively, even if you don't currently feel you have a problem. They're designed to support healthy gambling habits.

Support & Help Resources

If you or someone you know needs help with problem gambling, these organisations provide free, confidential support:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  A free, confidential Australian counselling service. Chat with a counsellor online or call 1800 858 858.

International Support

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Support for problem gamblers across the UK.
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling.
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Evidence-based resources and support for Canadian residents.
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  National helpline: 1-800-522-4700 (confidential, free).

All support services listed above are independent organisations and operate free from commercial gambling interests.

Take Action Today

If you're concerned about your gambling or that of someone close to you, help is available right now. Reaching out is a sign of strength, not weakness.

Don't wait until the problem worsens. Contact Gambling Help Online at www.gamblinghelponline.org.au or call 1800 858 858 for confidential support 24/7.

At PokiesSurf, your wellbeing matters more than any bet. We're committed to promoting safe, responsible gaming practices.

Last updated: 2026. This information is provided for educational purposes and reflects responsible gambling best practices in Australia.