Privacy Policy
Last Updated: 2026
Joule21 ("we," "us," "our," or "Company") operates the pokiesurf casino affiliate website located at joule21.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site.
Information We Collect
We collect information in several ways:
- Personal Information: When you voluntarily submit information through contact forms, newsletter sign-ups, or account registrations, we may collect your name, email address, phone number, and location.
- Technical Information: We automatically collect your IP address, browser type, operating system, referring URLs, and pages visited.
- Cookies and Tracking: We use cookies and similar tracking technologies to enhance your browsing experience and track affiliate referrals (see Cookie Policy below).
- Usage Data: We collect information about how you interact with our website, including clicks, time spent on pages, and links followed.
How We Use Information
We use the collected information for the following purposes:
- To operate and maintain our website and provide content relevant to casino and pokies affiliate offerings
- To track affiliate referrals and commission eligibility for third-party casino partners
- To conduct website analytics and improve user experience
- To respond to inquiries and customer support requests
- To send promotional materials and newsletters (with your consent)
- To comply with legal obligations and enforce our Terms of Service
Cookie Policy
Our website uses cookies to enhance functionality and track performance:
- Essential Cookies: Required for website functionality and security.
- Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
- Affiliate Tracking Cookies: Track referrals to casino partners to determine commission eligibility.
- Marketing Cookies: Used for advertising and remarketing purposes.
Most browsers allow you to refuse cookies or alert you when cookies are being sent. You can opt-out by adjusting your browser settings or visiting www.youronlinechoices.com.au for Australian privacy preferences.
Third-Party Links
Our website contains links to external casino platforms and affiliate partners. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any linked casinos or partners before providing personal information or engaging in gambling activities. Your use of linked websites is at your own risk and subject to their terms and conditions.
Your Rights
Under the Privacy Act 1988 (Cth) and applicable Australian Consumer Law, you have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or outdated personal information
- Request deletion of your personal information (subject to legal obligations)
- Opt-out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
If you are located in the EU or UK, you may have additional rights under GDPR. If you are in the US, CCPA may apply to your data. Please contact us to discuss your rights.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Affiliate tracking data is typically retained for the period required to process commissions. You may request deletion of your data at any time, subject to legal retention requirements.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or need to report a privacy concern, please contact us at:
Email: [email protected]
Website: joule21.com
We will respond to all inquiries within 30 days in accordance with Australian privacy legislation.